Data deletion

Your data is yours to control. You can disconnect institutions, download a copy of your data, or delete your account and everything with it - all directly from the app, no email or support request needed.

Updated recently2 min read

Disconnect an institution

If you only want to stop syncing a specific bank or card, you don’t need to delete anything else:

  1. Open Luminy and go to Settings.
  2. Find the institution under your connected accounts.
  3. Select Disconnect. Syncing stops immediately, and you can re-add it later if you change your mind.

Export a copy of your data first

Before deleting, you can take your data with you. Go to Settings → Data → Export your data and Luminy downloads a file with your profile, accounts, and transaction history.

Delete your account and data

  1. Open Luminy and go to Settings → Data.
  2. Select Delete my account.
  3. Type DELETE to confirm.

This takes effect immediately: every institution connection is revoked, your synced balances and transactions are wiped, and your profile and login are removed. Deletion is permanent - it can’t be undone, so export your data first if you want a copy.

Good to know

  • Deleting your Luminy data doesn’t affect your accounts at your bank or institution - it only removes the copy synced to Luminy.
  • Some records may be kept where the law requires it - the full detail is in our Privacy Policy and Data Policy.
  • Can’t access the app anymore? Use Contact us in the footer, email us from your account’s address, and we’ll handle the deletion for you.